What does user-centric really mean? User-centred is an iterative process in which designers focus on the users and their needs in each phase. It develops an understanding of user needs. Here are a few things you need to know about user-centric websites and also the steps towards achieving a user-centric design or a website.
You need to know who your users are- whom you’re designing it for and why? You need to consider why you need it, what is it that you want to achieve and how you can make it happen. Website redesign needs to be considered through multiple sources internally and financially.
You need to keep track of what the data reveals about your users-their wants, needs, likes, and dislikes. You also have to consider the blocks in their journey and how your branding connects with them. A competitive audit could be conducted to see what is going well and not so well.
A user always needs his information to be found quickly and efficiently. Accessibility can therefore take the shape and form of any number of things, from the good, old sitemap to a basic search feature. Agile and lean methodologies embrace flexible and changing requirements, so you can adapt to customer needs whilst being ready to challenge your competitors.
The site should be pleasant to look at. It should be easy to access and use and appealing to look at as well. If the user is satisfied using the site it is more likely to depend on the information in the site and perceive the site to be user-friendly. This will motivate them to use the site more often.
You must have simulations and story scripts ready to test multiple permutations of scenarios across production, testing, and live environments. User acceptance testing throughout launch and post-launch will provide qualitative feedback on what’s working and what isn't.
Your users are king, so it is important to give them a delightful time on your website. Develop better understanding with your users and comprehend what requires you to have a user-friendly/user-centric website.